Work Completed Date:
August 21, 2014
Description Of Work:
Built an upper level deck to connect to a newly cut door entering the upstairs master bedroom.
I called several different companies about my plan for this project. Several said they could do it but never actually followed thru with any plans or official quotes. One company that I spoke to asked that I pay for a survey and send it to him then he would draw up the plans on his CAD software for $400. He wouldn't even come out to actually meet me the client and take the measurements himself. Essentially I would spend $600 ($200 for the survey & $400 for his fee to draw up the plans). Of course I declined.
I checked Angie's List for a final time on this project and found Sullivent Services. It seemed like this was a Sullivent specialty so I thought I would give them a shot and then most likely abandoned the project.
I called the phone number and spoke to Tom Ruddell and explained what I wanted. He met with me the next day and spent two hours discussing the possibilities of my request, took measurements and discussed the expectations. Within a few days Tom met with me again with a CAD drawing of exactly what I wanted for free. What a nice surprise that Sullivent Services offered this service without a charge. I was feeling a 180 degree turn around about my project. I signed the contract that day and paid $1,000 down and we agreed to have an engineer stamp the plans. This was the busiest time to request a project like this so it was a few weeks to get the engineer stamp and then fall into the work queue. The wait seemed long but the reviews I read stated the craftsmanship was worth the wait. Once Sullivent starts your job, the same crew shows up every day and works all day until the project is completed. Once the project started, Martin Sullivent walked me through all of the expectations and we were in contact at least every other day. I had a couple of change requests when the project began and making those adjustments was no problem for Martin or the crew. The crew showed up on a Wednesday to put the posts in. They even worked on Saturday which was no problem for us since we were excited to get the deck completed. They finished up the following Thursday. 8 days total from start to completion.
My wife & I are 100% satisfied with our new deck and will be planning to use Sullivent Services in the future for an outdoor kitchen and water feature. The quality craftsmanship can't be beat. One crew shows up every day for the entire project and that crew cleans up the site at the end of every day. I would highly recommend Sullivent Services. I have already confidently referred a friend of mine that wants something similar to what was done for me.
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